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Please read these Terms carefully before you start to use the site or place any orders on our site, www.kertesh.com. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

We wish to draw your attention to our policies relating to the terms of purchase within these Terms and our Privacy Policy. If you are under 16, before you register to use this site or any of this site’s services, you must let your parent or guardian know about our Privacy Policy. We reserve the right to only accept orders from those aged 18 and over.

We may modify our Terms from time to time. If you do not agree to any change to the Terms then you must immediately stop using the site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.


To use some of the services or features made available on this site you will need to register. When you register you are required to provide information about yourself that is true, accurate, up-to-date and complete in all respects. Should any of your registration information change, please notify us immediately at the following email address: info@kertesh.com . We may also change registration requirements from time to time.
The account password you provide should be unique and treated as confidential, and must not be disclosed to any third party. You must notify us immediately of any breach of security or unauthorised use of your account and we have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms.


In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, email address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the billing information provided.
The site is available only to those who meet our terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to us, whose applications are acceptable to us and who have authorised us to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. We reserve the right to restrict multiple quantities of any items being shipped to any one customer or postal address.
By making an offer to purchase merchandise you expressly authorise us to perform credit checks and, when we believe it necessary, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorization and to authorise individual purchase transactions.
You agree we may use personal information provided by you in order to conduct all checks we consider to be appropriate. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, who may keep a record of such information.
Please refer to our Privacy Policy for further information about how we use your data.


All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may still be purchased by other customers.
We offer products for sale that are in stock and available for immediate dispatch. Occasionally we may need to wait for delivery of products from our suppliers.
Please be aware that we may be unable to deliver selected products due to production problems or quality check issues identified when we receive an order into stock. In these circumstances we will notify you by email.
If you have registered your email address for notification of the arrival of a specific product featured on our site, we will attempt to notify you by email within 48 hours of the product becoming available on the site. Please be aware that on occasions certain products that are in particularly high demand will sell out during this period.


Prices shown on our site are in US dollar($) or Euro() and inclusive of VAT at the applicable rate unless you have selected an alternative country where VAT is not chargeable.
All prices and offers remain valid as advertised from time to time. The price of a product displayed on our site at the time the order is accepted will be honoured, except in cases of patent or obvious error.
Product prices are set at the beginning of each season using existing currency exchange rates. Such prices are subject to change if the applicable currency exchange rate changes before your order is accepted or the items are subject to markdowns at any time during the selling period. Customers purchasing from certain countries will incur relevant import duty and tax. These costs are not included in the final purchase price. Import duty or tax costs may be invoiced to you directly from the appropriate carrier or import broker.


Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it. We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within our Terms.
We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole and absolute discretion. We will not be liable to you or any third party by reason of our withdrawing any product(s) from our site whether or not that product has been sold, removing, screening or editing any materials or content on our site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.


Payment can be made by Visa, Visa Debit, Visa Electron, MasterCard, MaestroCard, American Express, , and any other methods which may be clearly advertised on our site from time to time. Payment will be debited and cleared from your account upon dispatch of your order by us. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
We take reasonable care to make our site secure. We take reasonable care, insofar as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from our site.


We insure each product during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any products delivered, at which point responsibility for your purchased products passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by us, and transfer of responsibility in the same way.
Please note that we aim to dispatch all orders within 12 hours, or 48 hours during sale periods. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We cannot be held responsible for any delays caused by destination customs clearance processes.


Kertesh is not under liability to the customer for any loss, damage, costs, expenses or other claims in respect of: (a) any defect arising from willful damage, negligence, failure to follow instructions for the use of the Products (whether oral or in writing); (b) misuse or alteration of the Products without our approval; (c) arising from any Customer Material supplied by you which is incomplete, inaccurate, illegible, out of sequence or in the wrong form, or any other fault of the Customer and/or (d) for Products not manufactured by Kertesh, in respect of which the customer shall only be entitled to the benefit of any such warranty or guarantee as is given by the manufacturer to Kertesh.
Kertesh’s high quality jewellery should meet or exceed your expectations. However, in the event that you are dissatisfied with your order, the Products delivered to you are incomplete or you have received incorrect Products, we shall have no liability to you unless you return the goods to the address provided within 7 days of delivery of the Products in question.
If you notify a problem to us after the 7 days refund period, we may offer you an alternate product within 30 days of delivery to the same value of the goods provided that that the original Product is returned to us in its original condition.
Products should be returned to us in accordance with the clause as stated above, without dispute. In each case, Kertesh will have no further liability.


You can exercise your right to cancel or to return the Product(s) by following the procedure below:

  1. Complete the return form provided with the original packing materials for the delivered Product(s);
  2. Secure the Product(s) and all of the original packing materials, including return form, packing slip, in a plainly wrapped cardboard box;
  3. Send the Product(s) by registered mail only. For your protection, please insure the package for the full amount of the invoice plus shipping charges. Kertesh will not be responsible for items lost or damaged during shipping.
  4. Clearly print your name and address on the outside of the package in the return area.

Returns are simple are subject to certain rules:

  1. The item MUST be received by Kertesh within 7 days from the date of delivery of the order
  2. Each item must be returned in the same condition as it was sent, unworn and undamaged. Damaged goods due to your negligence will not be accepted for refund.
  3. Refunds will be made in the same form as the original purchase.
  4. All requests will be processed after our office inspects and verifies the condition of the Products. Refunds take up to 5 business days to process upon receipt of the item.


This site is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any content, software, products, or services contained within this site. You may not use this site, or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own site.


You agree that you will be personally responsible for your use of this site and for all of your communication and activity on and pursuant to this site. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated these Terms, we may deny you access to this site on a temporary or permanent basis.


Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.


At our request, you agree to compensate us fully, defend us, and hold us harmless immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of these Terms by you, including the use by any other persons accessing this site using your internet account caused by your action or inaction.


You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of these Terms or your use of this site. You agree that you may not and will not hold yourself out as a representative, agent, or employee of us, and we shall not be liable for any representation, act, or omission on your part.


If you breach these Terms and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms.