EXCHANGE POLICY

This post is also available in: Français (French)

  • MERCHANDISE MUST BE EXCHANGED WITHIN 7 DAYS FROM THE DATE YOU RECEIVED YOUR ORDER.
  • ALWAYS INFORM US BY E-MAIL info@kertesh.com BEFORE SENDING BACK ANY ITEM.
  • MERCHANDISE MUST NOT BEEN WORN, ALTERED, WASHED OR USED.
  • MERCHANDISE MUST HAVE ALL TAGS ATTACHED AND BE RETURNED IN ORIGINAL PACKAGING AND CONDITIONS.
  • ONCE WE RECEIVE YOUR MERCHANDISE AND WE APPROVE EXCHANGE, YOU HAVE 7 DAYS TO CHOOSE WHATEVER YOU WANT USING YOUR STORE CREDIT.
  • PLEASE NOTE THAT YOU WILL BE RESPONSIBLE FOR NEW HANDLING, SHIPPING COSTS, TAXES AND DUTIES.
  • EXCHANGES THAT DO NOT MEET OUR POLICY WILL NOT BE ACCEPTED AND WILL BE SENT BACK TO YOU. YOU WILL BE RESPONSIBLE FOR HANDLING, SHIPPING COSTS, TAXES AND DUTIES.

REFUNDS

  • NO REFUND IS ALLOWED.